Returns and refunds

Returns & Refunds Policy

At Be Very Silent, we want you to love your purchase! If for any reason you are not completely satisfied, we offer returns and refunds under the following terms:

Eligibility for Returns:

• Items must be returned within 14 days of delivery.
• Products must be unworn, unwashed, and in their original condition with all tags attached.
• Final sale items, underwear, and clearance products are not eligible for returns.

How to Initiate a Return

1. Contact our support team at [Your Email/Contact Info] with your order number and reason for return.
2. We will provide a return authorization and instructions on how to send your item back.

Return Shipping

• Customers are responsible for return shipping costs unless the item is defective or damaged.
• We recommend using a trackable shipping service to ensure your return arrives safely.

Refunds

• Once your return is received and inspected, we will notify you via email.
• Approved returns will be refunded to your original payment method within 7–10 business days.
• Shipping costs are non-refundable unless the return is due to a defective or incorrect item.

Exchanges

• If you would like an exchange (for a different size or color), please contact us at [email protected]
• Exchanges are subject to product availability.

Damaged or Incorrect Items

• If you receive a defective, damaged, or incorrect item, contact us within 7 days of delivery.
• We will provide a full refund or replacement at no additional cost.